Results-Focused Communication
The Institute's Flagship Workshop
This powerful one-day workshop focuses on building communication skills that help participants achieve desired results at work and at home.
All LIOS workshops and certificate programs can be tailored to your organization’s specific needs and can be presented at your worksite. All LIOS programs utilize a unique blend of applied behavioral science skills and models and experiential learning methods.
Who Should Register for Results-Focused Communication?
This professional program is designed for all individuals–students, executives, managers and employees in the private and public sectors–who wish to become more balanced and effective as communicators, and to achieve the outcomes they want and need to advance key personal and organizational initiatives.
What Will You Learn in Results-Focused Communication?
You will develop skills and learn theories that will significantly improve your workplace performance, productivity and ability to work with others. This workshop uses experiential, one-on-one or small group practice sessions to ensure that particpants complete the workshop ready to implement new, proven approaches for getting positive results in their everyday communications with others.
• Learn to communicate with clarity, intention and confidence using specific, advanced communication skills.
• Build self-awareness and understanding of what kind of impact your communication style has on others.
• Manage your reactivity to others in moments of intensity and seek, through inquiry and curiosity, to restore the flow of communication.
• Learn which types of responses tend to escalate or de-escalate the level of intensity in which you are trying to communicate.
• Identify your typical communications response to intense situations and practice alternate responses to achieve more useful results.
Instructor:
Sherene Zolno, M.A., C.C., R.O.D.C., is an executive coach and consultant with nearly 25 years’ experience in the field. A Registered Organization Development Consultant and a Certified Coach, Ms. Zolno’s client work includes designing and facilitating whole-system change processes, and the delivery of developmental programs in leadership, teambuilding, improving communication, mentoring and building a competent workforce.
Details:
2008 Dates: Monday, September 22; Monday, October 27
Times: 9:00 AM – 4:45 PM, registration begins at 8:45 AM
Cost/CEU's: $295.00 / .7 CEU's
Location: LIOS Office, 14506 Juanita Drive NE, Kenmore, WA 9802. See Maps for directions.
Registration:
To register, complete the RFC registration form and fax to 425-939-8110 or mail to the address above. Please call 425.939.8100 if you have any questions.
Important Note:
All LIOS workshops can be tailored to your organization’s specific needs and can be presented at your work site.